📱 Keep Your Phone AccessibleEnsure your mobile number is active and reachable at all times. Delivery agents may call or text to confirm your location or reschedule.
📍 Provide Accurate Contact DetailsLeave both your primary and secondary phone numbers. Double-check your delivery address (e.g., house number, landmark, estate name) to avoid delays.
🔍 Verify Product Details Before CheckoutConfirm the model, size, color, and quantity of your order. This prevents wrong specifications from being delivered.
🚚 Delivery TimelineOrders are shipped from Nairobi.Nairobi city & nearby areas (e.g., Thika, Kiambu, Machakos): 1–2 business daysOther cities & remote areas (e.g., Mombasa, Kisumu, Nakuru): 3–5 business days
💵 Cash on Delivery (COD)Available for all orders within Kenya. Payment is due upon receipt of your package.